Do You Ship Internationally?
Unfortunately, at this point we cannot accept international orders.
When Will My Order Be Processed?
Orders are processed Monday through Friday from 9AM-5PM and shipped within 1-2 business days of receiving them.
We do not process orders on the weekends or national holidays.
If you have any questions regarding when you're order will be shipped out you are welcome to contact us at firstname.lastname@example.org or give us a call.
Where Is My Order?
If you have any questions regarding the status of your order please refer to the your tracking number, which can be found in your notification of shipment email and visit the UPS tracking link:http://www.ups.com/WebTracking/track?loc=en_GB
We are also happy to assist you via email at email@example.com or give us a call:
What's Your Policy On Returns?
We will happily accept returns for a full refund within 30 business days. The product must be clean, unworn, undamaged and returned with all tags and original packaging. Please allow seven days for returns to be processed. Please note though that during high season it could take as long as 14.
How Do I Make A Return?
Please address all returns to:
HiSide Customer Service
400 E 55TH #12B
NY NY 10022
Unfortunately we do not offer free shipping on returns at this point. Please be sure to keep your tracking number to ensure that the package is returned to us. We cannot be responsible for packages that we personally do not ship.
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